The Excitement of Research and Why Managers Should Know about Research
Modern technology has made research an exciting and a relatively smooth process. Today a personal computer with a modem or any means to an Internet connection places one within easy reach of knowledge of what is happening in the global markets and how the world economy i s impactin g on business. Chapter 3 gives a broad idea of how technology has facilitated the research process and decision making, and the later chapters describe the use of technology in infor mation gathering, data collection, data analysis, and data presentation. By grasping the fundamentals of the research process and keeping abreast of moder n technology, such as computers with enor mous capability to store and retrieve infor mation, you as a manager can face the competitive global market with its multitude of complex and confusing factors with greater confidence.
Knowledge of research not only helps one to look at the available information in sophisticated and creative ways in the fast-paced global environment that businesses face, but this knowledge also helps in other ways. For example, you can interact more effectively with research consultants who work for you, you can discriminate between good and bad studies published in professional journals, and if so desired, you yourself can undertake research to solve problems. Moreover , knowledge in the business area is exploding and there is an overwhelming maze of information available through the Internet, which has to be sifted through to determine its reliability. Identifying the critical issues, gathering relevant information, analyzing the data in ways that would help decision making, and implementing the right course of action, are all facilitated by understanding business research. After all, decision making is merely a process of choosing from among alternative solutions to resolve a problem and research helps to generate viable alternatives for effective decision making.
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